Shipping/Returns

Anywhere in the U.S.

Getting your pair of water shoes in your hands should be an easy process. That's why we offer FREE shipping on all domestic orders over $75, even Hawaii and Alaska.

60 Day Returns/Warranty

With RocSoc, we want you to worry less! That's why we offer a full refund for boots purchased online for size, fit or style reasons within 60 days of shipment of your order, provided it has not been damaged, washed, altered or worn.

Returns of used merchandise are not eligible and will be sent back.

Please make sure to ship your returns via a postal carrier with tracking. Unfortunately, we cannot be responsible for lost return packages.

Shipping charges for Priority Mail and international order are not refundable.

Ship back your return to:
Returns
14218 Nelson Ave
City of Industry, CA 91746

At this time, we don't offer free return shipping.

Please allow up to 14 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process.

Credit Exchange

To ensure that you get the new product faster and while it's still in stock, simply create a new order at RocsocFootwear.com Then, send the original product(s) back to us for a refund. Keep in mind that you will be charged for both items until the original order is returned to us. Upon receipt, we will then credit the original order for a full refund.

For questions regarding returns and exchanges email us here

Questions?

Email us at Team@rocsocshoes.com